Actual product might slightly vary due to different viewing devices, light level, different screens etc.
Actual Leather Styles might vary as each piece is Natural genuine leather. There might be slight difference on the grains, small patterns changes, etc. We only use real authentic leather & each leather piece have its own unique grain although we will try to use leather parts as similar to our product pic as possible.
Each Piece is fully handcrafted
Our Product builder is a preview of the customised product but illustrated digitally. Our designers / Leather Artisans might slightly re-position the text for the perfect look.
Our product builder is a digital preview, actual personalisation might slightly differ due to material /color.
No changes allowed when we start our production.
6 Months Warranty
Our Warranty only covers production defects such as Hardware, Threads & defects considered production defects
However, each product is carefully inspected by our team before delivery.
Please keep the Invoice / Proof / Genuine Card for the warranty.
We will not cover damages due to damages done personally.
It is not recommended for pieces to go under extreme conditions such as extreme weather or temperature changes.
Delivery
All delivery will come with Insurance unless stated.
Please allow a production period of 14-30 days [ depending on style and order volume ] We will also inform you upon payment.
You will automatically be on queue for production upon payment.
We delivery within 24 hours after items is produced. [ Unless its a Holiday in Malaysia Region ]
Usually deliver takes 2-7 Days depending on your location.
