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THE BEST GIFT FOR YOUR LOVED ONES

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ROCK STUD BAG IN CAMOUFLAGE

CSHEON Pieces Production FAQ

  • Actual product might slightly vary due to different viewing devices, light level, different screens etc.
  • Actual Leather Styles might vary as each piece is Natural genuine leather. There might be slight difference on the grains, small patterns changes, etc. We only use real authentic leather & each leather piece have its own unique grain although we will try to use leather parts as similar to our product pic as possible.
  • Each Piece is fully handcrafted
  • Our Product builder is a preview of the customised product but illustrated digitally. Our designers / Leather Artisans might slightly re-position the text for the perfect look.
  • Our product builder is a digital preview, actual personalisation might slightly differ due to material /color.
  • No changes allowed when we start our production.

6 Months Warranty

  • Our Warranty only covers production defects such as Hardware, Threads & defects considered production defects
  • However, each product is carefully inspected by our team before delivery.
  • Please keep the Invoice / Proof / Genuine Card for the warranty.
  • We will not cover damages due to damages done personally.
  • It is not recommended for pieces to go under extreme conditions such as extreme weather or temperature changes.

Delivery

  • All delivery will come with Insurance unless stated.
  • Please allow a production period of 14-30 days [ depending on style and order volume ] We will also inform you upon payment.
  • You will automatically be on queue for production upon payment.
  • We delivery within 24 hours after items is produced. [ Unless its a Holiday in Malaysia Region ]
  • Usually deliver takes 2-7 Days depending on your location.